Responsibility
The company that owns this e-commerce site is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services offered in the catalog published on the ilmegalite.it site, even for delayed and / or non-delivery of the product,  né for any other fact not directly attributable to the company that owns this e-commerce site.
Product Availability
In the product catalog published on the cristallimaestro.com site, since access and the possibility of placing an order online change the availability of the product in real time, the company that owns this site does not guarantee the certainty of assigning the ordered goods.
Risk and Property
Upon delivery of the goods, the customer must check the integrity of the packages. In case of discrepancy, the same must be reported via the contact form on our site. Even if the packaging is intact, the goods must be checked within seven days of receipt. Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared.
Orders
Orders are accepted only and exclusively  via Internet (on line). The customer who sends the order via the Internet will receive, at the end of the procedure, a communication of confirmation of the order,   by e-mail (e-mail), with the summary_cc781905-5cde-3194 -bb3b-136bad5cf58d_of the order itself.
Prices
All prices entered on the site, in the relative column, are to be understood as prices including VAT. Prices can be changed at any time, without notice.
Warranty
The products included in the online catalog are all backed by a guarantee of authenticity  official of the site owner. The company that owns this site reserves the right, at its sole discretion, the right not to proceed with the shipment of the goods, even after accepting the order, to those customers who are out of credit, or with unresolved or in dispute.
Right of withdrawal
In the event that the signing of a purchase contract takes place outside the business premises, the sale in question is subject to Legislative Decree no. 50 of 01/15/1992 and subsequent amendments made by art. 5 of the Legislative Decree n. 185 of 22/05/99 which provides for the possibility for the purchaser to exercise the right of withdrawal. Therefore, in this case, distance purchases made via the Internet are included, whether they are delivered to your home or collected at the company headquarters or at a point of presence in the area. The right of withdrawal applies to natural persons (consumers) who act for purposes that can be considered unrelated to their business. Therefore, purchases made by resellers and companies are excluded from the right of withdrawal. What it consists of: the consumer has the right, within 10 days of receipt of the goods, to exercise the right of withdrawal. This right consists in the right to return the purchased good to the seller and in the consequent reimbursement of the purchase price, meaning as such the net amount paid for the good excluding additional costs such as packaging, labor, transport, cash on delivery fees. In particular, the consumer who intends to make use of the right of withdrawal must send the company owner of this e-commerce site a specific communication within 10 days from the date of receipt of the Products. The notice of withdrawal must be sent by email. The consumer must also return the intact products to the address that will be provided within ten days from the date of receipt of the same. Shipping costs will be borne by the consumer. Within 30 days from the date of receipt of the notice of withdrawal or from the date of receipt of the returned products, the company that owns this e-commerce site will reimburse the consumer for the sums already paid, excluding ancillary costs (packaging, labor, transport, mark) ._ cc781905-5cde-3194-bb3b-136bad5cf58d_The right of withdrawal will be approved only if the original packaging wraps have not been opened and any labels certifying the integrity of the product have not been removed or damaged. Make sure you have the following data ready:
1. Summary document sent by email;
2. in case of partial withdrawal, name and numbers of the returned items;
3. bank details on which to obtain the transfer (IBAN code of the invoice holder). *
* In the event that the holder of the invoice subject to the exercise of withdrawal does not have his own bank details, he can provide those of an account in the name of a third party, making explicit mention of authorization to the company that owns this e-commerce site to credit the amount on these bank details by e-mail. Subsequently, it is necessary to send, following the methods specified above, to the company owner of this e-commerce site the mail including a written and signed declaration of the will to exercise the right of withdrawal and a summary of all the above data indicated and requested (including any authorization to credit the amount on a bank account held by third parties).
How to return the goods
After obtaining confirmation and address, carefully pack the materials in order to protect the original packaging of the products from any damage, writing or affixing of labels.